TO OUR CLIENTS:

Updates + Changes:

As of April 23, the Governor of North Carolina announced that the stay home order would be extended until May 8, 2020. This order affects all non-essential businesses, including our own. 

 

We are hoping that GLOW can reopen immediately with precautionary social distancing measures when this stay home order is lifted. However, we are aware that our business may fall into Phase II reopening, which would occur roughly 2-3 weeks later.

May Membership Dues:

 

In response to this announcement, GLOW has decided to postpone membership charges for the month of May. Upon the date of reopening, members will be charged a prorated amount for the month. 

 

For example, if your membership is $60 per month and we are to reopen on May 29, your membership dues would be $5.80 on that date. 

 

Should the reopening be pushed back into June, all active May membership charges would be skipped and the same prorated membership system would be applied in June. Freeze payments will be processed as normal.

 

Products:

We realize that some clients may be running low on their skincare and home tanning products. GLOW is offering next-day product delivery to ensure that our clients home skincare routines remain intact through this stay home order. If you would like to take advantage of this, please email us and we will ensure that your order has been processed.

Future Updates:

We plan to keep all members updated through emails as soon as we have any information that pertains to our reopening timeline. Additionally, our social distancing measures that we plan to implement upon reopening will also be highlighted through email. 

 

We appreciate your understanding in advance for helping us make sure we keep our staff + clients safe when we can return. We hope that everyone is staying safe and healthy through this uncertain time. On behalf of our amazing staff, we look forward to seeing you at GLOW soon!

Love always,

the GLOW staff

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